The Other End Of The Stethoscope – 33 Insights for Excellent Patient Care 1st Edition Download PDF

The Other End Of The Stethoscope – 33 Insights for Excellent Patient Care 1st Edition
Author: Marcus Engel ID: 0972000011

Review

“With over 20 years of experience in medical education, I wish I had this book to share with every resident I taught.  Marcus has cut right to the chase, and provides a perspective on medical care that every physician, nurse, and allied health professional should hear.”
David Campbell, MD, MEd
President/CEO
Institute for Family Medicine

“Marcus’ book is a powerful reminder of why we do what we do, and how the tools of communication, compassion and caring make all the difference.”  
Terri Seidel, RN
Director of Operations
St. Louis and Southern Illinois region
Healthsouth Surgery Centers

Marcus book is a powerful reminder of why we do what we do, and how the tools of communication, compassion and caring make all the difference. –Terri Seidel, RN, Director of Operations, St. Louis and Southern Illinois Region Healthsouth Surgery Centers

With over 20 years of experience in medical education, I wish I had this book to share with every resident I taught. Marcus has cut right to the chase and provides a perspective on medical care that every physician, nurse and allied health professional should hear. –David Campbell, MD, MEd, President/CEO of Institute for Family Medicine

Marcus book is a powerful reminder of why we do what we do, and how the tools of communication, compassion and caring make all the difference. –Terri Seidel, RN, Director of Operations, St. Louis and Southern Illinois Region Healthsouth Surgery Centers

Marcus book is a powerful reminder of why we do what we do, and how the tools of communication, compassion and caring make all the difference. –Terri Seidel, RN, Director of Operations, St. Louis and Southern Illinois Region Healthsouth Surgery Centers

From the Back Cover

Work overload
Constantly changing policies
IncreIDg bureaucratic regulations
These are just a few of the challenges health care providers face every day;
Challenges that limit the ability to provide excellent patient care.
 After being blinded and suffering catastrophic injuries at the hands of a drunk driver, Marcus Engel witnessed health care from the other end of the stethoscope. Through 300 hours of reconstructive facial surgery, and years of hospitalization, rehab and recovery, Marcus witnessed firsthand, the good, the bad and the ugly of patient care.
Marcus’ insights will give health care providers new and essential strategies to rediscover the magic and compassion between caregiver and patient.
“With over 20 years of experience in medical education, I wish I had this book to share with every resident I taught.  Marcus has cut right to the chase, and provides a perspective on medical care that every physician, nurse, and allied health professional should hear.”
David Campbell, MD, MEd
President/CEO
Institute for Family Medicine
“Marcus’ book is a powerful reminder of why we do what we do, and how the tools of communication, compassion and caring make all the difference.” 
Terri Seidel, RN
Director of Operations
St. Louis and Southern Illinois region
Healthsouth Surgery Centers

See all Editorial Reviews

Paperback: 110 pagesPublisher: Phillips Press; 1st edition (October 23, 2006)Language: EnglishISBN-10: 0972000011ISBN-13: 978-0972000017 Product Dimensions: 5.5 x 0.2 x 8.5 inches Shipping Weight: 8 ounces (View shipping rates and policies) Best Sellers Rank: #143,341 in Books (See Top 100 in Books) #66 in Books > Textbooks > Medicine & Health Sciences > Administration & Policy > Practice Management & Reimbursement #83 in Books > Medical Books > Administration & Medicine Economics > Practice Management & Reimbursement

I agree that this is a good read for anyone who is new to hospital patient care. It can be difficult for a new grad to understand the emotional roller coaster that a patient can be on as the result of a hospital admission. And not all but most newcomers to hospital care also tend to be very young and usually haven’t ever been a patient themselves, except for maybe having tonsils taken out.

However, as a hospital clinician of many years, I found the author to be a little too self absorbed and ego centric for my taste, especially the parts where he seems to think that everyone should tolerate his unacceptable behavior no matter what. It seems to reflect the patients of today who have an unbelievably entitled attitude when they enter the hospital, as if they check their manners at the door and consider it a free for all. I’ve experienced the younger and younger patients get ruder and ruder and it makes me glad that I’m less than 10 years shy of retirement.

I’ve had 13 surgeries myself, have been in pain that had me climbing out of my skin, but never felt the need to scream or swear at people. In my opinion, there is NEVER a situation that gives a patient the right to be verbally abusive with ANYONE who is trying to help them (except for severe dementia cases where the patient has no idea where they are in the first place and are usually terrified.)

I did tough it and finish the book, but it went directly into the sell-back bag. Definitely not a keeper.

Marcus Engel writes this wonderful, insightful experience into how it feels to be a patient in today’s American Health Care System. He highlights that one single person, one touch, one kind word from a caregiver can make a profound difference in the life of a patient. Kudos to Marcus, every Nursing student in America (and every Medical student), as well as practicing healthcare providers should read!!

Glancing over the cover of "The Other End of the Stethoscope", I noticed two things: first, inside this book would be 33 "insights" for excellent patient care; and second, the picture of the man in the stethoscope bell. I was intrigued. I wondered how this man with the dark sunglasses on the cover was going to impart pearls of wisdom through his writing to me – a wide-eyed and anxious first-semester nursing student. I was instantly pulled into Marcus Engel’s story of loss, pain, recovery, and perseverance as soon as I turned the first page. I couldn’t put the book down. I gleaned so much from his anecdotes; each chapter telling of different attributes and traits that I wanted (or didn’t want, in some cases) as I started on the road to becoming an RN.

This book is definitely a must read for anyone in the health profession, or anyone thinking about getting into the health profession.

I’d also like to add if you have the chance to attend one of Marcus’ speaking engagements, please don’t pass on the opportunity!
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